Custom Designs, Clothing, and Accessories
Due to the unique nature of custom designed products, preorders once closed and ordered with the supplier/manufacturer, are non-cancelable and non-refundable (unless item is faulty). Canceling a preorder revokes the privilege to order future custom designed items.
ETA (estimated time of arrival) is merely a best case scenario estimate (based on shipping dates provided by manufacturer and supplier) and due to unforeseen events or COVID-19, items may arrive earlier or later than anticipated. Preorder items receive priority handling upon arrival and will be shipped according to current shipping policy.